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BUY Bryston!!!!!

My 18yo Bryston  amp stopped  playing on the left channel , I sent it to the  Vermont repair center,with in 4 days I had it back repaired like new(no charge, they paid shipping back) Mean time I was rearranging my other components to make room for an extra T.T. I took the feet off my Bryston power supply to lower it when I reinstalled the feet I used a longer screw and screwed into the circuit board shorting out the power supply !!! I called Bryston and sent it to them ,they saw what happened when they opened the power supply,called me , and said that they were repairing the unit no charge even though I caused the problem myself !They said(Don't remove the feet any more) What great customer service !!!!!You can call them direct, they always pick up the phone and you talk to a tech  ! ONE Very good company!!   T.Y.
thomasyessen

Showing 1 response by burtontjones

burtontjones
8 posts
 
First class service from Bryston is no surprise.
I've dealt with them many times over the years.Always happy with the outcome.
They treat everyone the same-regardless of whether you bought the unit new, or it's 25 years old!
A lot of these other so called "High-End"
companies you can't even get on the phone.
That,or they charge you outrageous prices for repairs and make you wait 6 to 8 weeks.
Bryston is a company that has its roots in the professional sector so everyone is treated accordingly as such.
As far as the sound quality, well that's all subjective anyway. Bryston has many followers and supporters.
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