Bryston Support


Been having trouble with my Bryston BOT1 CD transport.  The unit has been discontinued by Bryston and certainly out of warranty as their players dont carry the same generous warranty as the amps.

 

They shipped the unit to and fro at their expense and fixed it for free.  They didnt have to do that but I sure appreciate it. 

 

 

128x128jbuhl

Showing 4 responses by jbuhl

@mahler123 

Regarding your BOT experience, I think there is a reason why that unit got discontinued.  And I would also say if one pops up on the used market pass it by.   You can purchase an aftermarket dvd player that the BDP will control. I also have the BDP pi and it has been discontinued as well but has worked reliably for well over a year as a dedicated player and better yet as a Roon endpoint.   And yes the Manic Moose interface is certainly spartan but it sounds good and works.

@jafant 

It's a BOT not a BDP and it would not stay connected to the BDP.  I think it had a component inside that had either corroded a bit or come loose.  They just tidied it up a bit and it started working. Not sure if they replaced some pieces or not. 

@mahler123

Full disclosure:  I paid to have a shipped once before and they shipped it back and it still was having a problem. But it was during the hight of the pandemic and I think they squirreled out a bit on that effort. So I went back onto audiocircle and ask (kinda bitched actually) for help and thats when they came back in a got it done.  By that time I had a much better understanding of the behavior and explained to them in details about what was going on with the unit which helped them isolate the issue.   

 

 

 

@totem395 

 

I dont know but I am in Colorado.  BOT is just a little slot loader so shipping is minimal relative to one of their burly amps.