I've owned a Bryston amp (still going after 25+ years, recapped), preamp, DAC, and digital player. I've always found the company to be remarkably responsive. James Tanner is quick to answer questions on the audiocircle forum. My only reservation is that they seem to have struggled a bit with the software on their digital players--though it didn't bother me since I use Roon. I have the sense that they may be phasing out of digital players, though that's just a hunch.
