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Bricasti DAC owners- help!

I have an M1 with the MDX board

A weird glitch manifested today-

from time to time when pushing a button on the remote control, the DAC will shut down for a few seconds and then turn back on. It appears to be random- it could happen when pushing status, input, level, filter, up or down arrows and that covers all the buttons! 
Anyone ever experience this oddball behavior? If so, what did you need to do to return your dac to good health? I’ve sent a note to Joe and at this point I’m assuming a trip to MA will be needed. 
Thanks all- 
128x128zavato

Showing 5 responses by zavato

zavato's avatar
zavato OP
1,391 posts
 
Thank you! Unplug and replug didn’t help 
zavato's avatar
zavato OP
1,391 posts
 
I'll try that. What does Trigo HIGH mean? 

Thanks
zavato's avatar
zavato OP
1,391 posts
 
didn't help- seems even more unstable now
zavato's avatar
zavato OP
1,391 posts
 
I am very pleased to report that with the gracious assistance of Brian at Bricasti, my M1 seems to be restored to good health. Somehow, one setting got knocked off kilter, and Brian confirmed that could result in odd behavior. He guided me through restoring the proper settings. Yet again, another indication of what a solid team they have in Shirley MA.
zavato's avatar
zavato OP
1,391 posts
 
One of the settings in the status menu was wrong-

proper function was restored by scrolling to status to CtlREMOT

It had been on CtlTRIGO

no idea how it got that way 
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