Boy, am I bummed.

I bought a brand new Music Hall Maverick SACD player. I finally got it opened and installed into my new office and it will not play a single SACD; it will only play in Redbook CD layer format. What's more: it makes a very loud white noise whooshing sound when it it put into SACD format. Don't they test these things when they leave the building? Now I have to go thru the hassle of packing it up and shipping it back (UPS paperwork, hassle, phone calls, return authorization, etc.). Yeah, I know everything needs to be serviced and repaired from time to time but BRAND NEW??

Why is that you can buy and $149 piece of equipment from Best Buy, where they just throw it around the loading dock, and you bring it home, plug it in, and it works just fine---but a brand new piece of audiophile gear that I happily paid a lot of money for and whammo, gotcha!

I don't care how good it is supposed to sound; it sure doesn't sound good now.

First impressions are lasting impressions.