Since you haven't received the product, I think you may be able to cancel your order through the card. Give them a call. Having said that, Boltz could be having problems with their suppliers. I know it's been a long time, but they're still in communication. A lot of things don't run as smoothly as they used to. I've bought racks from them a couple of times and didn't have any problems.
Boltz media record storage, anyone received a shipment from them in 2024?
They used to be great and I think they offered the best high quality LP racks. They were on the pricey side but the quality was first rate. I have purchased 7 LP racks in the past. But I placed an order in December 2023 for an LP rack and they have yet to ship it to me. They have been responding to me by email when I inquire about the order but the excuses are usually "waiting for parts" "powder application next few weeks" etc etc.
It is too late for me to cancel my credit card charge. The website is still up and they are taking orders without mentioning their products are back-ordered (like most sellers would do in this situation).
Anyone else having issues with them in the last 6+ months? Any thoughts?
Though I have recommended them in the past, I would tell anyone to stay away from ordering at present.