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BluSound Node and Node 2

The purpose of this post is to make everyone aware and think twice before buying BluSound Node / Node 2.

Blusound's customer service is the worst I have ever experienced. As far as sound goes it's decent for the price. Are there better-sounding streaming dacs? Absolutely. I'd spend extra 300 / 400 dollars and get something more reliable vs wasting $549. 

Issue::

Six months after buying my 1st node it failed. It would play songs from the middle and only for 30 seconds and then skip to a random song regardless of what service I used. There are numerous blogs that talk about this same exact problem. It happens if you are streaming locally from your NAS or directly from quboz or deezer. You guys can google this issue. 

 

After several failed attempts with customer service, I sold the device for $75 and bought node 2. I was told by blusound that they have fixed the bugs in node 2 and it sounds way better.

Well there is no difference in sound between node 1 and node 2 and my node 2 failed within 3 months of purchase. After 2 weeks worth of back and forth with blusound tech support and 20 emails from them telling me to reboot / reindex / factory reset my device I was told today that they will take a look at the logs and get back to me. 

Its possible that blusound node owners have owned their devices for years without any problems but it looks like songs skipping and starting from the middle and stopping randomly is a well know issue with the device. 

My suggestion is to look at other brands, spend a little more in order to avoid wasting your $549. 

Im thinking of either getting a used Lumin d2 or the simaudio 280d. 

 

my system:

Simaudio 340i with builtin dac [2019]

Dynaudio C20

2x REL T9is

 

danimaz

Showing 1 response by oddiofyl

oddiofyl's avatar
oddiofyl
3,481 posts
 

I have owned a Vault 2i for about three years and its been pretty good for the most part. Some weird issues, most fixed through updates. Occasionally I lose connection with the Tab. All minor things when I think about everything it does.

You have to remember that streaming as a reference 24/96 or better source is still in it’s infancy compared to other past formats.

That said, what the Node and Vault can do for the money is pretty impressive. I have not really had to rely on their support so I can’t comment, but it w a s a great way for me to get into streaming, ripping, file sharing.

I recently got an Aurender N200. It is markedly better than the Vault , but it should be.... you can but 4 Vaults for what it cost. I had a few questions for Aurender, contacted them through the support icon within the machine. They got back to me lighting fast. I intend to keep the Vault, I have my TV connected to it and I can pull ripped discs off the Vault and copy them to the Aurender.

I still think despite a few shortcomings the Node and Vaults are a great way to stream without breaking the bank

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