2. digital
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BlueSound Stinks(!), anyone?

I am looking for your help.  We recently switched from Sonos to BlueSound to get higher streaming rates.  So far we have had consistent problems and issues(!!).  Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's.  When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time.  It is simply a joke of a product and I find we are not alone.  I have tried just about everything.

Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue.  I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos.  If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.

Alternatively, I just want it to reliably work.  Do you you have and advice and/or guidance to get Bluesound to reliably work?  Is there a better alternative to to get higher bit rates thank Bluesound?

Thank you in advance for your help.  Dave


butterman

Showing 1 response by vladtheimpala

vladtheimpala
99 posts
 
I have been using Node2 since 2017. I got off to a rocky start but Bluesound support eventually got me straightened away. They work hard to sort things out.
My initial connection issues were resolved once support set up a fixed IP address on my modem, whatever that means. Connectivity has not been an issue ever since that matter was taken care of.
BTW, all of my AV gear is connected via ethernet cable, despite that fact that virtually everything in my system is wifi capable. Modem is located directly behind the wall where my media center is located, so why not?
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