2. digital
  3. 161950-76845

BlueSound Stinks(!), anyone?

I am looking for your help.  We recently switched from Sonos to BlueSound to get higher streaming rates.  So far we have had consistent problems and issues(!!).  Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's.  When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time.  It is simply a joke of a product and I find we are not alone.  I have tried just about everything.

Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue.  I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos.  If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.

Alternatively, I just want it to reliably work.  Do you you have and advice and/or guidance to get Bluesound to reliably work?  Is there a better alternative to to get higher bit rates thank Bluesound?

Thank you in advance for your help.  Dave


butterman

Showing 1 response by hshifi

hshifi
572 posts
 
Hello,
As many have pointed out about the WiFi problems it is a concern. A lot of people do not know that internet companies can choke the speed of the internet companies supplied routers. I specifically asked for no router and they sent a combo unit anyway. I upgraded the router to the eero mesh router. You only need to wire one of the three. If you can wire all three that’s even better. It also lets you control what is using the internet via the app. I hooked up my BlueSound wireless and it works great. We all have so many devices working off WiFi. With the everyone being home so much more and the internet companies choking the speed the supplied Router has no chance. Just for !@&! And giggles. Unplug your WiFi modem for one minute. Plug it back in. You internet works so much better. 
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