Node 2i here. Had a problem after one of their updates with my PC's app. Sent them a help request. Their service responses were ASTOUNDINGLY GOOD. I know, all caps but it really was as good as it gets. Stayed with me until we found a workaround. Yes, my DAC sounds better than their built-in one and yes, the app could use some tuning. And yes, I'd like a "remote without a speaker" to use with my other audio systems. But wow, great support when I was at wit's end.
BlueSound Stinks(!), anyone?
I am looking for your help. We recently switched from Sonos to BlueSound to get higher streaming rates. So far we have had consistent problems and issues(!!). Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's. When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time. It is simply a joke of a product and I find we are not alone. I have tried just about everything.
Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue. I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos. If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.
Alternatively, I just want it to reliably work. Do you you have and advice and/or guidance to get Bluesound to reliably work? Is there a better alternative to to get higher bit rates thank Bluesound?
Thank you in advance for your help. Dave
Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue. I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos. If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.
Alternatively, I just want it to reliably work. Do you you have and advice and/or guidance to get Bluesound to reliably work? Is there a better alternative to to get higher bit rates thank Bluesound?
Thank you in advance for your help. Dave