BlueSound Stinks(!), anyone?


I am looking for your help.  We recently switched from Sonos to BlueSound to get higher streaming rates.  So far we have had consistent problems and issues(!!).  Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's.  When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time.  It is simply a joke of a product and I find we are not alone.  I have tried just about everything.

Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue.  I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos.  If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.

Alternatively, I just want it to reliably work.  Do you you have and advice and/or guidance to get Bluesound to reliably work?  Is there a better alternative to to get higher bit rates thank Bluesound?

Thank you in advance for your help.  Dave


butterman

Showing 3 responses by butterman

I will give BlueSound a few more chances although Sonos worked so well it set the bar vary high and of course, Sonos is less expensive.  

Does anyone know if the new S2 Sonos software will allow high res rates?  I was just reading up on it and it seems to set the stage to allow for higher rates.  That would work for me and if I struggle anymore with Bluesound I could at least get higher rates back at Sonos....and no frustration.  Thanks, 

Ok, thank you for all your thoughtful comments and help.  You all have given me hope to will drive on and endure a bit longer....although my wife is very vocal how she hates the move to BlueSound.  As a next sttep, I just purchased a Netgear Nighthawk CM1100 modem and eero Pro 6 router.  I will see how that works and if it does not, I should still have better wifi in the house so it would not be a loss.

With all this being said, I do have a bit better luck with my ethernet connected Node 2i in my listening room (marginally but better) but my kitchen system is in my daughters closet with no cable near to hardwire. 

If nothing works I will join,  jollygreenaudiophile22 in my disgust although I will go back to Sonos and a happy wife.  

All, thank you again! 
Thanks for the smile and complement 1extreme125 re my child like youth......and I assure you there are many like me.  My adult side is telling me to upgrade my wifi modem and router.  I have purchased, I think, the best of breed of both and am going to see if that fixes the issue.  This weekend I am diving into hooking that all up.  

Based on all the adult like posts:), here I expect/hope that will do the trick.

All, thanks again for your thoughts and encouragement.