BlueSound Stinks(!), anyone?


I am looking for your help.  We recently switched from Sonos to BlueSound to get higher streaming rates.  So far we have had consistent problems and issues(!!).  Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's.  When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time.  It is simply a joke of a product and I find we are not alone.  I have tried just about everything.

Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue.  I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos.  If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.

Alternatively, I just want it to reliably work.  Do you you have and advice and/or guidance to get Bluesound to reliably work?  Is there a better alternative to to get higher bit rates thank Bluesound?

Thank you in advance for your help.  Dave


butterman

Showing 1 response by blainer55

Your story is so much different than ours.We started with a Node 2i, hooked up to my (ahem) Marantz AV receiver. Control was great through my PC, my Android phone, and my wife's ipad. My wife, not as much of a techie, really liked it. Then we added a Powernode 2i, such a simple sound system!  Then we added a Mini 2i in my wife's hobby room.  These were all easy to add, and worked very well.  These are all wired, but I did experiment with wireless in a detached room and that worked fine as well. 

Others have had good troubleshooting questions.  If wireless, a good newish router seems key. Is all the firmware and software up to the latest?  Good luck, I really hope you can make this work out.