2. digital
  3. 184091-1608

Bluesound Node 2 producing distortion and dropouts

I have my Bluesound Node connected via co-ax to a Chord Hugo TT-2 and have been experiencing some issues as of late. When I start to listen to music I sometimes have a distortion with dropouts. I have found that if I unplug the power cord on the Bluesound and press the buttons on the top and re-plug the power cord, the issue goes away.

is anyone else experiencing this? Is this a signal from the Bluesound that is starting to fail and I should start shopping for a replacement streamer. A little background, I originally bought this unit 3-4 years ago,new. I used a Rega DAC then a Chord Cutest and about 6-8 months ago the Hugo. Until a few weeks ago I had great service from this unit, so I don’t feel the DAC is related to the issue. I mainly am using Tidal and Qobuz for streaming.

any insight is greatly appreciated, thank you.

Theo

128x128theo

Showing 1 response by dinosore

dinosore
100 posts
 

Try putting in a support request [Help/Send Support Request].  BS can look at your log and possibly diagnose what is causing the problem.

It may take a day or two for them to respond.  In the meantime, try posting your question to the Bluesound Community Forum.  They monitor those posts and may be able to suggest a few things to try right away.

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