what is the input Impeadence of your amplifiers?
If it is below 25kOhm you have your problem in hand, most pre-amps wont drive two amplifiers below 25kOhm sensitivity because in series the load is halved, this load (what the pre-amp sees), i.e. two 20kOhms amps in bi-amp mode will look like a 10kohm load, a difficult load to drive for most pre amps.
how do I know this, I have had the same problem.
lesson learned
If it is below 25kOhm you have your problem in hand, most pre-amps wont drive two amplifiers below 25kOhm sensitivity because in series the load is halved, this load (what the pre-amp sees), i.e. two 20kOhms amps in bi-amp mode will look like a 10kohm load, a difficult load to drive for most pre amps.
how do I know this, I have had the same problem.
lesson learned