VPI "used" to have excellent customer service. Emails go unanswered; deadlines and promises ARE constantly missed. No follow-up, the customer always has to follow up only to get another excuse.
Any question asked must go through Mike for an answer. If Mike is not in or has "gone fishing" forget about any support. What will happen to VPI when Mike leaves?? I am a very loyal VPI customer, but this year has left me extremely frustrated. I hear Brinkman Audio knocking on my door now that VPI doesn't answer.
Any question asked must go through Mike for an answer. If Mike is not in or has "gone fishing" forget about any support. What will happen to VPI when Mike leaves?? I am a very loyal VPI customer, but this year has left me extremely frustrated. I hear Brinkman Audio knocking on my door now that VPI doesn't answer.