I have had great responses from the 3 of the 4 companies I have communicated with. Conrad Johnson, B&W Speaker and Vanevers were all great. In the case of Vansevers it was Mike Vansever himself. My only bad experience was with Audio Plus Services AKA Plurison who import and distribute YBA, Audio Refinement Complete and Cambridge Audio in the US and Canada. They were just terrible and actually gave me false imformation at one point.
Best Customer Service (Manufacturer)
There are many audio companies that are competing for our hard earned dollars. The impressive guys are the ones that stand behind their products. Nothing is more disappointing than the companies that "take the money and run". One of the notable good guys that take their accountability seriously is Bryston. They stand behind their products with an unheard of 20 Year Warranty. What are some of the experiences with Bryston and the other "Responsible" audio manufacturers?