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Best and Worst customer service?

My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon

Showing 2 responses by wharfy

wharfy's avatar
wharfy
433 posts
 

Best in my experience-

Audio Research for technical Q/A and repairs, Upscale Audio for customer support and expertise, John Rutan at Audio Connection for customer support, expertise and repair issues for equipment they did not sell me.

Worst ever-

Pro-Ject who did not answer any of my emails regarding the reliability of their newest CD Box RS2T, but did find time to tell me in an email that I was a pest and to leave them alone. No kidding...

wharfy's avatar
wharfy
433 posts
 

@shtinkydog -Agree! It's pretty funny. I hate be ghosted. LOL. And it's too bad because the CD Box RS2T sounds awesome. I know, because I was crazy enough to purchase two of them. Thank G-d for return policies.

Other users/owners report no problems with theirs ("because of you CD Box RS2T, we can never have good things!). In moments of weakness/CD transport wanderlust I think about buying another. 

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