Best and Worst customer service?


My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon

Showing 1 response by millercarbon

Worst: Jungson. After weeks of back and forth two Jungson representatives came out to my home under the guise of promising to replace my defective amp under warranty. It was definitely under warranty. Instead of bringing my new amp as promised they listened and checked and confirmed mine was defective and then having learned as much from me as they could they promised a replacement and left. From that point on they stopped responding leaving my dealer to step up and make good. He told me Jungson never did make him good and he stopped carrying Jungson after that. 

Horrible, horrible company. No surprise. Look who they are, where they are based. Worst ever.