Reg Edey @ SME has been super in helping me get my SME tonearm back up and running. Outstanding technical help. And seeing that I was communicating back and forth to England, I give SME (especially Reg Edey) all the more credit for the top notch and professional service.
Best and Worst customer service?
My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!