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Best and Worst customer service?

My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon

Showing 2 responses by donjf

donjf
50 posts
 
Sonic Frontiers is great, they E-mail very quickly within hours of a technical question and sent free copy of manual for a used SFT-1 transport I purchased. (which sounds excellent & very reliable). Also I heard Mccormack & SMC (Steve McCormack's company is great)
donjf
50 posts
 
McCormack service is excellent, I sent my DNA-2 amp for problem with rail fuse blowing on power up after a electrical surge when thunderstorm shut down ac power and apparently had a surge that damaged amp. I received a call quickly from service technician that it had bad transistor. He repaired unit that day and called and told me everything tested good after repair. I received unit 3 days later and have not had any problem since and repair was less than $150.00.They even replaced outer shipping box that was in a little bit of a rough condition. McCormack & Conrad Johnson will have me as a lifetime customer.
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