Best and Worst customer service?


My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon

Showing 1 response by cleeds

oddiofyl

I let them know there were only 5 days left on the warranty, could I please send it in. Silence, they totally ignored my request for warranty service. That was 6/22.

There’s no excuse for that. They owe you service as long as you can document that they were notified of the trouble prior to the warranty expiration. I hope you press them to make things right.