I recently bought two used Classe power amps. I have been on the phone with Classe a number of times for various reasons. Without a doubt, I have received the best service of all time. I am amazed at their consideration, honesty and generosity of time and spirit. I dealt with Robert Adam there. He is a true gentlman.
Best and Worst customer service?
My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!