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bel canto dilemma

i have purchased bel canto pre2p and dac 2.5 and have a problem. whenever i use the remote for the pre2p i also wind up controlling the dac. so i am stuck selling one or the other. if i sell the pre2p i would need to get suggestions on a rca switcher, preferably with a remote, and a phono amplifier.
bianchi27

Showing 3 responses by goldprintaudio

goldprintaudio's avatar
goldprintaudio
502 posts
 
Have you tried contacting Bel Canto about this?

Your remote should have buttons at the bottom to select which device you want to control, thus allowing you to select which unit you want to change.

What exactly is changing? (volume, inputs)?
goldprintaudio's avatar
goldprintaudio
502 posts
 
I would contact Bel Canto directly again. Their tech support is very helpful, I would imagine they would be able to help you out.

I became a Bel Canto dealer after the Pre2p so I am not extremely familiar with that unit. Did it come with a touch screen remote, or is this an after market remote?
goldprintaudio's avatar
goldprintaudio
502 posts
 
Got it....

Have you tried using the remote that comes with the DAC2.5? It has buttons at the bottom of the remote that let you select which unit you want the remote to control. This may (or may not) fix the issue you are having.
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