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Be careful when dealing with Pyon Sound - John Park

It was around 2015 Feb.

I encountered an adv from John Park posted in audiogon  about selling a turntable directly form the Pyon Sound factory.
I asked John if he had another better one. He suggested the improved model Black Pearl II .
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Pyon Sound is not a famous brand but the diagram and the specification was very attractive e.g. " wow and flutter figure of better than .001%" in their website.
In addition, John Park  committed more than once in the email that I could return the product for whatever reason and got the refund. Therefore, I based on his commitment and gave it a try.
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When the turntable arrived, the bearing had problem and I asked for refund. He said that he would ship another good bearing to me . If I did not like , I could refund . After waiting for a few weeks,  the new bearing arrived.  It was not perfect but it was better than the broken one.

However , when I used the   Dr.Feickert's PlatterSpeed disc to test the turntable, I  found that the w&f 

was around 0.28/0.24% which was much worse than the number (0.001%)  stated in Pyon Sound's web-site .

I asked John how he got the w&f measurement of his Black Pearl II turnable. He could not tell.


I asked for return and refund again.  

Then John did not reply my email any more. I called his office but no one answered the phone.

I wrote it down and hope that there would not be another guy  falling into the same trap .

Good luck.



k500a

Showing 1 response by k500a

k500a OP
1 posts
 
I still kept Pyon Sound's TT and the TT's speed control was totally out of order recently so I bought a new TT.
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Pyon Sound's website has gone for some time and I thought John was out of the business so I let the things settle to the dust.
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There were 2 things that triggered me to share my store here after a year:  
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1. I found that John has tried to sell  some other Pyon Sound stuff recently in Audiogon again. He still want to making money from some audiophile with his own way.
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2. When  a guy came to  help me to fix a tonearm problem in my new table, he recognized  Pyon Sound's TT immediately.  He shared his story to me.  I could not verify his story but it alerted me that I might not be the only one being trapped if it could not be stopped.
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To prevent the unfortunate story  to happen again , I have to share my experience here and hope that you do understand what might happen when you made your purchasing decision.

Good Luck.
 

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