B&W 805 Sig Problem.

what I mean is. B&W should make double box packing instead. I ship CDM1NT without original packing, but still can have the tweeter save. B&W using original packing should do much better than me...........ought to be.

Nicely Demand that they send a new pair to the nearest dealer for inspection and pick up. Tell them your calling the President of B&W in England if you do not get a satisfactory response and a perfect pair of speakers, and do it. A $ 20.00 call to England may be what is required or the threat to do so. Get the persons name in the US and then tell them your intentions. These are not $ 99.00 a pair KLH speakers from Costco.You seem to have been very patient. Customers are not a link in the quality control process.

If you think those pompus brits care if you think their "elite" line of speakers aren't perfect every time they force a pair on you at just shy of double mark-up then you are wrong. Good luck getting it resolved.

thanks guys. the b&w rep told me he would send out another pair and have them looked at by the dealer before i take them this time. i wrote a nice letter with a little finesse and they are sending out the 3rd pair of speakers by the end of the week.

Geez thats terriable. Drop $3500+ on a set of speakers and the customer service seems to bite! I hope I don't have problems in the future with my 602's.