B&W 802 Matrix Series 3 tweeter replacement help?

My experience with B&W is that they have great support. I blew my tweeter on my 802 years after the guarantee was up, and they just sent me another.

I fixed a blown tweeter in a Matrix 801. B&W will sell you a diaphragm for about $40 or if you send them the tweeter housing, they will replace it for something like $100.

B&W 800-370-3740 (ask for parts, you will probably have to leave a message)

If you are mechanically inclined and good with a soldering iron, you can replace the diaphragm yourself. Take out the midrange driver and access the tweeter and remove it and take it apart. It is a little tricky but not that bad if you know what you are doing.

If you don't know how or are not experienced with soldering, send it to B&W.

The Nautilus is much easier to replace as you purchase a whole unit and just unplug the old one and plug in teh new one. The down side is that you pay $190 and only really needed a $40 part. The Diamond is about $1200 so I guess you can't complain.

I would think your first stop ( phone call ) would be B&W .............