B.S. Node 2i brick (yet another one)


Mine died after 3 years, like so many others, ordered and replaced the caps (they looked fine) and still doesn't turn on. My problem is a bit different - no red light at all on the top, although I may have disabled led's in the setup, and I'm not sure if that setting carries over to bootup.. Anyway, its dead, does nothing, no lights, no network lights at the cable when I plug it into ethernet.

 

This POS BS company will discount me a whopping $75 on a REFURBISHED unit. This is pathetic service for a $600 piece of equipment. I'll never buy another piece of hardware from Bluesound. Audiophile gear priced like that should last 20 years imo. 

What would you guys do? Try and find a full power supply, or do the aftermarket upgrade? My worry is that my power board is fine and its the main board that's bad. I'm not sure how to test this. I did some high level probing on the power board with an electrical engineer, and it looked ok.. Is there a way to hard reset it via usb or something? Does the service button at the back provide any function?

128x128doug1234

Showing 1 response by mahler123

I wish I had a better answer for you.  I bought 2 Nodes and the Vault2 about 5 years ago with the idea of doing a multi room setup.  The Vault and one of the Nodes died.  One of the Nodes is still working in a secondary system where it doesn't get much use.  My experience with BS CS was essentially the same as yours.  I tried everything, different power sources, sacrificing goats and chickens, and a complaint to the Consumer Financial Protection Bureau.  Everything was off warranty (in the Node2 case, by less than a week) and long story short I was SOL.

   Eventually I ponied up for new streamers.  Essentially these things are computers that are gussied up to look like audio components.  I have had laptops purchased at this price point (Dell) that lasted about the same duration.  I read a review for a NAD streaming amp that essentially sounds like it has the Node crammed in it and woe to anyone who goes that route.  What bothers me is that with the Bluesound on the market now for several years, and these stories of unreliability being ubiquitous, you never see this mentioned in a product review