Ayon CD-5s

Unless it has been run over by a car it is repairable! That dealer just doesn't want to be bothered to fix it! Say good riddance to him! If the problem is a dead laser replacements can be found on the 'Net. If the problem is a dead chip, cap or resistor those too are available. Send it to a reputable tech shop like Audio Classics in Vestal, NY. 

Paying $350 for a remote is a rip off!

It is possible that the dealer installed a secondhand laser assembly that was already near its end of life. Laser assemblies have a life span of several thousand hours. Since you have already spent thousands on this CD player get it fixed!

Thank you for the reply. I have done a lot of biz with Audio Classics, love them. Appreciate all of your comments. 

I’d reach out to Ayon directly before I gave up. Most dealerships don’t have a service department capable to work on digital components. Agree with Jasonborne52. Could be a simple fix.

I might do that. I did look into shipping to Austria and back. It's starts to get crazy $$. I really appreciate the feedback! Thank you.