I've also had my issues with UPS, like dropping my subwoofer on some metal I beam! Nice job on the veneer their guys! Forget about collecting. I too have switched, I use Fed Ex or USPS priority mail. USPS is the cheapest of all and gets it there fast, and (supposedly) covers insurance well.
Avoid UPS Shipping To/From Canada
Just received a UPS Customhouse Brokerages bill for $19 US for a package that originated in Canada. It's UPS's charge for collecting NO duty and NO tariff on some US manufactured cables. The "entry prep fee" as they call it is a 150% addition to their posted freight. Nice markup for an conveyor automated bar code read and a first class stamp (for the bill).
So now besides their notorious reputation for mishandling electronics and not paying damage claims, you have another reason to NOT USE THEM.
In researching the archives, I see there has been some mention of their rip off brokerage fees before. I think it bears reposting for the unsuspecting. It certainly unpleasantly surprised me having paid nothing extra in the past using Canada's postal system. I'm sure there are other reputable shipping alternatives that other members can recommend.
So now besides their notorious reputation for mishandling electronics and not paying damage claims, you have another reason to NOT USE THEM.
In researching the archives, I see there has been some mention of their rip off brokerage fees before. I think it bears reposting for the unsuspecting. It certainly unpleasantly surprised me having paid nothing extra in the past using Canada's postal system. I'm sure there are other reputable shipping alternatives that other members can recommend.