I had similar connectivity problems solved by deleting the app and then downloading it again. Please don't ask why it worked as I haven't a clue. But that was only the start of my problems with the Conductor app on which I am in regular contact with Aurender customer service. Perhaps I will enumerate the issues further in the future especially if they don't get solved.
Aurender N10 connection with the network
I just purchased the Aurender N10 used off of Audiogon this past week.
Quick start guide tells me that the unit will connect to the network with a Cat 5 cable. Download the phone app on my Samsung phone. Sounds simple.
3 days later after all kind of changes for the life of me I cannot get this think connected to my network.. WTF. Yes I restarted all my modems and routers a few times. Nothing.
Any suggestions other than getting my money back if the guy will do that?