Aurender Conductor app reliability and user experience

I use the Aurender Conductor App and like it very much.  I find it easy to use to find the albums I am interested in.  You download the App, connect to your Aurender server and are ready to go.  It is very intuitive and works fine.  Highly recommended. 
 

Please see list for Conductor App features:

• Intuitive interface
• User-selectable theme (dark, light, warm)
• Editable playlists 
• Remote support request
• One-click addition of songs/albums to the queue
• Browse by song, album, artist, genre, or composer/conductor
• DSD, 16/24bit, sampling rate filter
• Album front and back cover support
• Gapless playback
• Integrated TIDAL and Qobuz service (separate subscriptions required)

@robertkpax, the Conductor App is fairly intuitive to use. If you have Issues, you can use their Remote support request for help. This is included in the settings section and allows Aurender to connect to your unit, if needed.

Like all software, you may have questions or need help. There are many Aurender users on this forum that will help you. As I previously said, I use the Conductor App with my stored albums, Qobuz (wonderful) and Qobuz’s many playlists. If interested, it also includes many Internet stations (including Radio Paradise).

I have used Aurender Customer Support several times and it is excellent.

@glennewdick, If your "Conductor App drops your connection and sometimes is hard to regain, specifically after your turn it on and having to search every time for the Aurender" represents a SERIOUS ’unacceptable’ connectivity issue.

Please file a remote support request with Aurender for their review and comments. Go to the Apps settings and look for Remote Support Request and provide all the details. .

IMHO, if you are losing your connection, it sounds like maybe a Wi-Fi and/or Internet connection issue. Obviously, you should cold boot all devices (power down and restart) and see if that helps. I suggest you confirm your Wi-Fi connection is strong and that your Internet is working correctly. I just had my Cable person here to replace all my inside cables and connections, all connections at my outside cable distribution box and all connections at the cable box entering my home. He checked the cable strength at all locations to confirm all frequencies are working (they were).

Please also confirm your iPad, that connects to the Aurender, is close to your router. I recently installed the NetGear ORBI 960 Series Quad-Band WiFi 6E Mesh Router and placed the 2nd satellite router in my living room where I use my iPad. This helps to ensure a strong Wi-Fi connection.

Connectivity issues, like yours, are not easy to chase down and might take some time. Please do not give up and keep us posted.

I purchased my Aurender N20 Music Server on September 20th, 2020. I had a couple of user errors that Aurender Customer Support solved and one technical issue and so I entered a remote request service. Aurender was able to fix my issue that required a software upgrade. I recommend the Aurender N20 music server for its excellent sound quality, build quality and an easy-to-use interface that makes finding your music simple. The Aurender Conductor App enables me to quickly find the album I want and play it. Aurender Customer Support has been excellent, especially their remote support request service.

I previously own the Aurender N10 Music Server and had some issues converting my iTunes files to use the format required my my Aurender. The issue was the album cover information was in the wrong format since iTunes does NOT STORE the album cover art within the song folder but "HIDES" it in another encrypted and hidden folder. This means the Aurender setup coming from iTunes requires you to run Doug Scripts to extract the album cover art in your transfer. Unfortunately, I had to determine most of these instructions myself to compete my album transfer including the album cover art (my dealer was NOT very helpful). Aurender Customer Support was very helpful in getting my files transferred to my N10.

I find the Conductor App very easy to use and find the albums to play. I can very easily navigate between my stored CD albums, QoBuz and Internet radio stations. The Aurender N20 Music Server is highly recommended.

@maxdukecapone, Please send a request to Aurender customer support (support@aurender.com) requesting that their Radio Pardise streaming service allow skipping.

You should include in your request why this is important to your listening, etc. You should also mention that other App provide for album skipping.

@oddiofyl, what devices does the Aurender V Tuner play on? Do you have any more info on the Aurender V Tuner? Is it separate from the Aurender Conductor App?