Audio Research REF 750 pre July 4 FIRE WORKS. TUBE ARC.


Well I just had time to finally hook up my new Audio Ref 6 se for the first time as I got it back from AR last week. So I waited patiently for my night off from work last night and was also very excited to finally hear that for the first my Audio Research REF 750s. that came with the KT 150s with 660 hrs on them. I was really enjoying the beautiful sound of these phenomenal amps for a few hours and called my wife up to hear how amazing Barbra Streisand sounded playing The way we were. I had all the lights off in my listening room and we were lost in the sound quality as my B&W matrix 800 speakers disappeared and melted also to the beautiful sound of her voice and when all of a sudden there was an explosion as I had first thought. The middle of the top KT150s there was a loud SIZZLE a FIREBALL and a loud POP !!!! And WHITE SMOKE and then cut off. We immediately jumped up and my heart sank as I yelled OMG. I jumped up and ran to my L amp and I pulled the plug while the R amp and speaker was still playing. I said WTF happened?? My heart sank in my stomach as the first thing I thought was now after all the anticipation of that night to finally arrive I was now devastated as I had no idea WTF just happened. I was numb. I finally calmed down some looked over the amp on top. Didn’t see no damage and texted my guy that I bought them from and he told me it sounds like a tube arc. He then told me to take all the top tubes out but u can leave the 2 inside ones in. He then said to carefully take off the top cover as I did. I turned the cover over and saw black underneath as I then turned it over I saw it was V10. He said now look at the resistors by V10 socket. Sure enough the wire leads were gone. He said your V10 tube is shot and u will need to replace the resistors by V10 socket. I said does it have to be sent to ARC ? As I just got delivered the REF 6SE that had been upgraded and just got it back from ARC on Tuesday. I couldn’t think now about packing up the Left Ch REF 750 and shipping it back to ARC. He said nope no need to. Just have the Resistors replaced and get a new V10 tube with the same number on it from ARC. And call your ARC dealer here in NJ to see if his technician can come to my home and replace and solder the new resistors back on. Put the new KT 150 in and you will be back in business. So now I am waiting for my ARC dealer to open this morning and hopefully he will tell me some good news. Just don’t understand how or why this happened? Has anyone else had a similar experience? Wow I will tell ya that it was a very scary thing.BTW I never owned a tube amp except for my REF6 SE pre so this is still very new to me.

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Showing 3 responses by fsonicsmith1

Did you check to see how many hours the tubes had on them before you fired up your amp? Did you ask the previous owner if the tubes were original (ALL of them) or had been replaced and if replaced, from where were they sourced?

KT 150's are problematic. They are great when they are great but the QC coming out of the New Sensor factory is terrible. Few middlemen can supply reliable matched sets of them.

I apologize for being critical, but will say that as an owner of four ARC amps past and present (present are the Ref 150 SE and Ref 80S), I would have warned you that the Ref 750SE's are NOT the amps to start out with as your very first tube amps. Add the fact that they are used and your choice is even more unfortunate. The more power tubes you have, the more likely one will arc and fail. Add KT150's to the mix and well, this was not unforeseeable. 

I would have taken your amps to John Rutan to check out before you fired them up for the first time. If you had done this, there is a good chance (but not necessarily) that John would have seen something amiss with bias. This concerns me; "Tube bias is controlled by two KT150 tubes, each driving a bank of eight KT150 output tubes" (from the website). With my Ref 150 SE there are four KT 150's per side but there are two bias pots per side so that one KT 150 is "slaved" to the other. When an output tube is failing or faulty, it can most often be detected by checking bias on my Ref 150 SE. Perhaps with your Ref 750 SE's the best way to check all those tubes is to pull them and test them on a good tube tester. 

What you evidently did by unboxing them and firing them up right away is perform a stress test and the stress test failed. I am not trying to beat you up over this, nor should you beat yourself up about it-it is a good learning lesson. 

I truly hope John can guide you on the path of getting reliable service with 32 KT 150's running in those monsters. 

Not trying to be negative here either (like other posters have also mentioned), but I sometimes wonder where ARC come up with these designs???

There has been a lot of negativity towards ARC for years on this Board, long before it's recent troubles, and as an ARC fan I have little trouble ignoring the naysayers. All that said, on this I agree. I bought my first ARC amp, a VS110 from what I gathered was a very wealthy and knowledgeable guy who had a collection of ARC amps. Years later after buying the VS110 from him I contacted him to say hello and he mentioned he had another ARC amp to sell. I lost the email and can't remember the model name/number but what I will never forget is looking it up and it looked like a welding machine. It was similarly vertical to the Ref 750 but far more industrial looking. Those of us that follow ARC closely recall some real duds, regardless of looks, in the VT range. They were almost universally panned sound-wise. They also were very difficult to bias without being an expert. 

I do wish ARC would not mount tube sockets directly to circuit boards. The implementation, finally, of fuses on the tubes as in my Ref 80S is welcome. 

VAC and others have built and sold monster tube amps with vertical designs but power is useless without reliability and user-serviceability. 

@mulveling You are one of the most knowledgeable regulars on this Board. When you post, particularly in the analogue section, I read what you have to say. I appreciate your input here.