Audio Companies with Integrity??


Interaction with Audiophile companies and AudiogoN members have been (for most part) positive through the years. There have been a few, however, that have gone 'above and beyond' to ensure that the customer was satisfied. To that end, I would like to give a 'shout out' to Audioquest that recently made a situation right when they really didn't have to. I won't go into the details, but suffice to say, that when the need arises I will not hesitate to buy from them again and will recommend their products and service to anyone who values my opinion.

For discussion purposes, would anyone care to raise a glass to a company that in your opinion deserves some love.
brauser

Showing 2 responses by vinylzone

+1 for Herron. I very recently purchased a new phono stage directly from Herron Audio. Keith is a gem, and an absolute pleasure to deal with.

Pre-sale, I asked a few different questions via email. Each time he picked up the phone and called to answer the questions. Same thing post sale.

Oh, and he makes one hell of a product too.
I mentioned Herron before.

I'll add PS Audio, superb customer service.

Music Direct, great tech support.

Audio Connection in Verona NJ, John is great and extremely knowledgeable.  I recently bought a pair of Maggies from him.