Everyone at McIntosh...I bought a sacd player from someone that had a bad laser and they replaced it free, they fixed the lights on an amplifier I had for free, I purchased a replacement glass for a c28 preamp I was restoring and broke it trying to put it on...they replaced it free!! An unbelievable company that has my loyalty forever..
Audio Companies with Integrity??
Interaction with Audiophile companies and AudiogoN members have been (for most part) positive through the years. There have been a few, however, that have gone 'above and beyond' to ensure that the customer was satisfied. To that end, I would like to give a 'shout out' to Audioquest that recently made a situation right when they really didn't have to. I won't go into the details, but suffice to say, that when the need arises I will not hesitate to buy from them again and will recommend their products and service to anyone who values my opinion.
For discussion purposes, would anyone care to raise a glass to a company that in your opinion deserves some love.
For discussion purposes, would anyone care to raise a glass to a company that in your opinion deserves some love.