I agree with @reubent . I also have the previous version, but have not used it for more than 1 1/2 years. When I used it, it never locked upon me. The connectivity was pretty good too. If you can RESET (remove and re-pair) the connections to the devices. Make sure to cold boot (remove power cord physically and do not attach for 2-3 minutes) the Auris before you try to re-pair. If that does not work, then contact Auris. Maybe you got a defective piece - not sure.
Good luck.