If you are a real customer, I'm sure your arrogance and blatant lack of education has something to do with your not being taken seriously. I don't like Apple, but I was forced to use an iPhone by my employer while my wife and daughter got a Samsung and an HTC. Boy was I jealous. Anyway, I'm sure Apple would not have garnered its cadre of lemmings if the product or the service were as bad as you say.
APPLE PHONES.......NO SERVICE
I have a new refurbished Apple phone that I have spent quit a bit of time trying to contact somebody at Apple to fix it....Its one month old......I have to wonder how a person can call a Apple person without spending the rest of there life trying to contact someone in the communication business.....I have tried e-mail, of course no body has a phone number, but if your phone doesn;t work , how would you call them anyhow......Maybe I should just sell it and get another brand that works.............What do you think ??