Oh yeah!!! The 30-day money back guarantee is for real! I have a QOL. I struggled to come to terms with QOL and wanted to send it back. I contacted BSG about a Return Authorization. They responded with an apology that QOL was not what I would have hoped it might be and had no hesitation about giving me return authorization.
That having been said, some three weeks into the trial and some 300 hours of use later, I still haven't returned it. ??? Suffice to say that I've come to like what it does enough to want to compensate for its shortcomings.
