Has anyone got a hold of Dean from PSE? I sent a set of Studio MK V amps in for repair over a year ago. I spoke to him quite a few times and he always told me he was just getting to them. Now over the last two months I have not been able to get a hold of him. His phone number was disconnected and sent to a new number. I get his answering machine every time I call. I leave messages every time but he has not got back to me. Did he go out of business?
I don't know if a letter would help or not. If he is not answering phone messages, what else can we do? His phone number is now going to his home, so I guess he has closed the business. It would be nice if these companies would at least let their customers know what is going on!
Great News! I got a hold of Dean today and he said the amp is on its way back to me. I guess he has been busy. I am happy to hear everything is OK with him.
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