Anyone else order Caladans from Clayton Shaw?


After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale.  The charge on my cc was from Spatial Audio.  I have called and left VMs twice and also emailed Clayton’s info address. Crickets ! 

Has anyone else experienced this?  I assume he’s extremely busy but I’m getting a little anxious.

 

whiteknee

I know clayton is swamped with orders and is extremely busy. But there are far too many reports in this thread of people not receiving a reply to emails. Most of us are busy with work and day to day activities too. But business owners should carve out an hour a day to reply to messages. It makes you wonder if the people inquiring about a purchase are being ignored in the same numbers as those who have already paid deposits.

I spoke with Clayton a few minutes ago. He was away from his office so could not get me an estimated ship date but did said he would call back later this afternoon after he looked at the production schedule. He said they (Spatial) are working on mid-November orders which there are roughly 200. Spatial is producing approx 40 units a month so it will be interesting to see where my order fits in.  He apologized for the delays and says there have been some supply chain issues getting the baffles and tweeters.

All they need to do is publish a google doc with the entire list of orders so people don't need to wonder about the status of their order. This would drastically cut down on the phone calls and make everyone's lives easier.

Now on Clayton’s website, in the forums section is a list of orders to be filled in July. Check to see if your name is on the list.

Memphis

I started this thread last November. I finally received my Caladan’s today. I haven't unboxed them yet but once I do, and have some run time, I’ll let you know my thoughts.  Over the summer I also ordered and received custom Volti Rival speakers which are still breaking in. That was a fun process with Greg Roberts.