Anyone else order Caladans from Clayton Shaw?


After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale.  The charge on my cc was from Spatial Audio.  I have called and left VMs twice and also emailed Clayton’s info address. Crickets ! 

Has anyone else experienced this?  I assume he’s extremely busy but I’m getting a little anxious.

 

whiteknee

Showing 4 responses by speedthrills

You should feel nervous- I would. And posters below "assuring you" that all's well and "trust" and "they're sure that everything's fine" are well intentioned but uninformed and don't know anymore than you do. Not getting any response for your order and no communication isn't confidence inspiring. You more than likely got the call from them based an them reading your post right, too much of a coincidence otherwise right? Credit card orders are typically not supposed to be charged in full until an ordered produict ships by the way...hope it plays out in your favor eventually but let us all know. 

@ozzy62  Little tip back- I did read the entire post and I commented that it was more than a coincidence that only when the OP made the post was he then contacted about his order and the vague "problem with our credit card provider" for them not providing order confirmation. The credit card processor just processes the transaction- which in the case of an out of stock item is NOT supposed to charge in full for the transaction- and the actual seller should be sending a "Thanks for your order, your product will take us two weeks to complete and ship and we'll provide shipping and tracking information when it ships" email to the purchaser. Sketchy process so far and one that the buyer has every right to be both cautious and proactive with.

@roxy54 with regard to the caps it was unintentional, I didnt catch that the caps lock was on…tx

@knock1 Not sure what you're concerned about- the OP expressed concern about ordering the speakers and getting no response/no purchase confirmation for two weeks. I commented that getting no confirmation, no acknowledgement of the order should be concerning as its not typical (despite other well intentioned members commenting that they "heard" that parts had just come in and that the OEM has a good reputation etc. IMO there was reason to start wondering what was going on.