Anyone else having trouble with Roon?


I signed up for Roon's Black Friday special for new members. For some reason, in two weeks, Roon has only synched about 7 out of my many Qobuz playlists. It adds another playlist randomly every 3 or 4 days. I've tried all of the suggestions from their tech support, but nothing helps. I'm wondering if their servers are overloaded from all the Black Friday sign-ups (the deal is 3 months for $15, so I'm sure they got a lot of action). Since Roon doesn't work for me though, the deal is worthless. BTW, I am accessing Roon on a Macbook Air and running through a Node via wifi. My digital system works fine unless I am on Roon. Thanks for any suggestions.

128x128mysteriousmrm

If you have a problem(s) the Roon Labs Community (Like our fora but well mannered) is a trove for sorting problems big and small. The level of support is world class. Been there myself a time or two.

I've have used Roon with my MacBook Air (both Roon core and library of ripped CDs) for a few years now.  I'm not a techie or engineer.  I found it a bit daunting (and frustrating) at first.  A steep learning curve.  But after a few months, I pretty much got the hang of it.  Now I use it to listen to Tidal and my library almost exclusively.  The leads on new music are first rate.  They can be a rabbit hole, but a good one.

One thing I did learn is not to jump at upgrades when they come out.  When possible wait a few weeks while the dust settles and support response time shortens.  So hang in there. 

Whatever issues I may have with roon in the future I would never go back to play Qobuz through their dreaded interface and tunes pick. And Muse is fantastic. 

I enjoy my Qobuz through Audirvāna.It took a while to master most of of the functions but now I’m enjoying the interface and the sound quality. Audirvāna really makes a difference with Qobuz and Tidal which I had previously.