Anyone else have issues with Tidal?


I have a constant issue with Tidal.  While listening to an album or a radio station Tidal exits after 3 or 4 tracks, just as if I clicked on exit Tidal. I don't have this with any other streaming app, Pandora, etc. I have written to Customer Service and Tech Support 6 times. They never reply. Worst Customer Service I have ever seen.  Thanks, Peter

tazi57

I have that occasionally when listening from computer, never with streamer...

Thanks everyone for the info. I use Roku for streaming and Roku does not offer Qobuz. My system is simple, Roku into my NAD DAC which has HDMI that sends audio to my Cary integrated and video to my monitor. I have three systems and each has its own Roku, but only one is in use at a time. I have no problem with Pandora or any other streaming service. I can only say that Tidal has good audio quality but lousy or non existent customer service. Time to cancel.

I made the move because at the time I felt Qobuz had more titles that interested me. Haven't looked back. I see no reason to either from all of the comparisons I have read over time on these forums.

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