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Anyone else get burned Boltz

Purchased an extension rack for one of my Boltz Racks back in November of 2022 that still has not shipped. Been having frequent emails back and forth with a Heather there who has thrown out evert excuse beside they do not have money; had employees out due to covid, supply chain issues, waiting for a part for a machine and now a machine is broke. Really bummed as I really like their product and needed to add on, but it looks as if it is not going to happen. Heather said they would reverse the charges on my credit card, but it’s been a couple weeks after the 3-5 days they said it would take. Finally contacted my card provider and they are going to do what they can but I am guessing Boltz is gone as they don’t answer the phone or return calls. I'm sure people are buying less storage media racks as most are streaming which didn't help this company. Curious if others have had a similar experience with Boltz Furniture?

adg101

Showing 1 response by mugwump3

mugwump3
7 posts
 

I was also a victim of Boltz.com.  I placed an order in December 2023 and was in contact with Heather on a monthly basis until I finally cancelled the order in November 2024.  I gave them 11 months to fulfill the order because they were a reputable company in the past and I had purchased 8 other products from them since around 2005.

They have become a fraudulent company and I have been submitting complaints with Arkansas AG to have them taken down.  Unfortunately I could not get my charges reversed since my cancellation was greater than 60 days.

Spread the word.  The website is still up but judging by the online complaints they have not shipped any product in the 2024 calendar year (and possibly for a good portion of 2023).

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