Anyone at home at Krell?


No one answers the phones, all the voice mailboxes are full, no one responds to emails. Anyone know what is going on?

hootyboo

Showing 8 responses by bulldogger

@hollywoodamps No. Allegedly the designer Dave Goodman is no longer with the company. Rhondi had one son who owns a car repair shop in Florida. Things can still turn out well but it may be a lot different. The Mark Levinson brand still makes great products even though the founder has no connection to current company.

I like companies like McIntosh where like Levinson, the current brand isn’t tied to some famous designer. Many times that doesn’t work out well for the company when the designer with supposed magical powers dies or leaves, Ayre  and Dunlavy come to mind.

@soix . Anyone would be upset after what has happened. However, it's not Krell, It's the legal process. The owner passed so there was no, "them" to let their customers twist in the wind.

Just curious as what brand you are moving? The new Krell XD stuff gave me the dynamics I had been looking for and at the same time was non-fatiguing. I'd switch but it would have to be just as dynamic as Krell. The XD stuff is some really great work.  I don't plan to switch however but you know us audiophiles, upgrades are always on our minds.

@soix I was just seeking recommendations for myself. No insults intended. I MAY SWITCH. You are helping me greatly. I have just taken over leadership of of an organization. The previous leadership poorly managed the finances, and I am tasked with solving these problems. Though I've just taken the job, I'll be the "they" and saddled with all the previous person, lady, did. So, everything the previous owners did, even though "they" may have not have even heard of the company is seen as a continuous entity, though it is not. Insightful. Can you say who the "they" is that is leaking information? Are the heirs part of all this bad services and poor management, or at the least leaking?

If anything, I have said makes you angry, pause. Consider that I consider from my point of view, these as honest logical questions. I have never met you. I obviously don't understand how passionate you are. I am not that passionate about Krell. I am happy with the Krell stuff but could sell tomorrow if given a recommendation for something as good, meaning the ability to do large scale movements with power and authority, AND the part were other amps I have owned could not do, dynamic micro-dynamics like piano keystrokes. A lot of amps can give you the big power surges like bass but can't control the stuff that's "inside" those surges.

@piebaldpython I owned 20k of electronics from California Audio Labs when they went under 20 years ago. With the help of the former product director, I was able to set up an outside repair service. It took some work but it happened. Getting the schematic for the big Cal Audio MCA2500 amp was the final step. I haven’t given up yet on Krell. The Cal amp sold for decent prices, years after Cal closed because it could be repaired. That is the top priority if the company goes under.

@mattmiller The new Krell stuff is nothing like that. I had all McIntosh amps at one time. MC501(3) and MC252(2). McIntosh changed its sound. Krell did too. I think the XD Krell stuff is not as bright as the newest McIntosh stuff but with more dynamics. Imaging that. It’s not harsh at all. I have McIntosh XR200 speakers. My Krell Duo 300 XD has those speakers tight and dynamic. McIntosh could bump the big bass but not the microdynamics like Krell XD.

To our valued customers, we’re excited to share that Krell Industries is preparing to begin the process of reopening.

As part of this transition, we’re moving to a new cloud-based platform to enhance your experience with us. In the meantime, we’re experiencing some technical issues with our primary website and emails.

Please visit our new site at Krell.industries (yes, .industries – no extra TLD) for updates.
For any inquiries, reach out via the following emails:

Info@krell.industries
Sales@krell.industries
Service@krell.industries
Support@krell.industries
While we’re operating on limited capacity, responses may take a little longer, and we appreciate your patience as we work through these changes.

Thank you for your continued support, and we can’t wait to serve you again soon. Stay tuned for more updates!

#KrellReopening #HighEndAudio #KrellIndustries #CustomerUpdate #StayTuned