Any UPS horror stories?


I'm waiting for a visit by a UPS damage control representative for the unit that's been mishandled by them. I want to show him experience any of you went through. If you have any horror stories that involves UPS, feel free to contact me. Thanks.
husaskin

Showing 1 response by lakefrontroad

So, we sold the speakers in perfect condition and shipped them by UPS insured (or so we thought). We double boxed them; double bubble wrapped them, added peanuts and insured each for the price of the pair. So about a week later the purchaser wrote and asked where the second speaker was. This was a site clue that it was about to hit the fan. Then my son figured out that the notice from the campus post office might be the speaker he shipped and there it was in all its magnificence. Unfortunately it looked as though the box had been dropped ten feet and then dragged behind a truck for a couple of miles. Now, we're reasonable people so he started yelling!!! The UPS people decided that if he opened the box to inspect that would be one charge and if he then shipped the speaker (broken or otherwise) he needed to pay for the shipping (again of course) because it had already been delivered (unfortunately to the shipper not the recipient) We are awaiting the outcome. But I no longer ship anything by UPS that is not double boxed and overstuffed so that the bastards can't destroy it when they play stereo ping-pong with it!