Andy Kim Needle Clinic


I had an issue with my Sumiko EVO3 cartridge and sent it plus my Sumiko Blue Point cartridge to Andy Kim at the Needle Clinic.

I have to say his customer service is better than most and turn around was fast! Both cartridges now sound better than new. The upgrades that he performed are better than I expected by a long shot.

If you need help with a cartridge, do not hesitate to give Andy a call!

jrhslick

Andy repaired my ZU/Denon DL 103 cartridge.  I sent it to him on a Friday from New England and received it back repaired in exactly one week on the following Friday.  His price was much less than Soundsmith and repair time was 6 weeks shorter.  I will use Andy for all my cartridge repairs going forward.  I am happy someone on Audio Asylum told me about him. 

Andy from Needle Clinic repaired and upgraded over 10+ cartridges for me,always provided great and fast services,great price and the upgraded cartridges sounded amazing and better than original.

I posted this elsewhere:

Kim did subpar work on a cart for me, and when I sent a photo showing an obviously crooked cantilever he responded with a ridiculous word salad instead of just saying what he should have said" "I'm sorry. Send it back and I'll make it right." After a bit of back and forth I decided to send it elsewhere because I was getting a real strong vibe that he was going to spit into my soup, if you know what I mean.

Based on everything I've read about Kim, on Audiogon and elsewhere, your odds of getting a job well done are pretty good, but there's also a chance you'll get hosed.

The work I've had done by Soundsmith, VAS and Joseph Long was all done correctly the first time.