I have to disagree with you again... sorry man. If you go to audiocircle.com and go through his own Odyssey Audio thread you will find all the problems. Has he gotten new suppliers for his transformers? Who knows.
@2psyop Odyssey has been in business for 36 years so if there have been significant ongoing and widespread problems we would’ve certainly heard from many more people here over those many years, and it just strains credibility to think otherwise — complaints on Audio Circle notwithstanding. As Klaus clearly explained and admitted above there were some hiccups along the way as there are with any business, and he detailed how he’s tried to handle and correct them (including how he bent over backwards in your specific situation). And realistically speaking, if reliability and customer service was really that bad Odyssey would’ve been out of business many years ago. The evidence here indicates strongly that while there were undoubtedly some people affected by some issues over the years, there are many, many more who had no problems and have been thrilled with their equipment and highly recommend it to others. Again, that you and some others unfortunately had a bad experience sucks but the vast majority have not, and that Klaus clearly cares and stands behind his products speaks well of the company as many audio companies these days do not.