I have a Khartego with Kismet boards and upgraded caps, a Candela, and a Suspiro phono pre. When I got the Khartego, there was a problem. I sent it back and it was fixed and sent back in short order.
I am impressed by the quality of the products and the level of service.
I have been doing this for a long time and have both owned and listened to a lot of equipment. I think it you would be hard-pressed to find anything better for anywhere near the price! My Odyssey pieces aren't going anywhere, and I have absolutely no urge to upgrade.
As an added bonus, talking with Klaus is a hoot!