Alpha Core Goertz


Anyone else notice that their customer service is beyond unhelpful...but insulting?

I tried to order 2 banana plug terminations with them and one month later they've yet to send them. Dropped the order twice.

I'm selling these cables and working with a company that can help me. Too bad they lost my business for a $30 dollar order.
abdou

Showing 17 responses by ozzy

My experience was that the Zobel's did affect the sound quality. Perhaps it is because of my amps design.

ozzy

So, if one length (7foot) of Goertz Ml-3 Divinity cable is good would a second set (7 foot) be ok to use as a bi-wire cable?

I am a concerned not only about sound quality but now the amp will be seeing 14 feet of this hi-capacitance cable.

ozzy

Not sure about the Mac equipment but I agree about the usage of the Zobel’s. The set I received are very short, which makes them difficult to install.

I am not using them with my SS equipment but if I add a second set for bi-wiring I wonder?

ozzy

Well after experiencing the Goertz MI-3 Divinity cables, I decided to go Goertz bi-wire.

I just placed my 7 footers up for sale on the gon.

ozzy

Question on the use of the Zobel's.

If I use 2 separate Goertz MI-3 Divinity speaker cables, Should I add the Zobel's at each cable end or will one for both cables be sufficient?

ozzy

I just received my Goertz MI-3 Divinity bi-wire cables, and I must say they are way better than I thought they would be. I have now compared them to much pricier cables and they exceed or hold their own.

I also am not using the Zobel's, and everything is working fine.

ozzy

Thank you jetter! That info helps alot.

So, if I will be using the Goertz cables just on the woofer end of my speakers bi-wire connections, I should still use the Zobel’s?

ozzy

So, it’s amazing as I found this old thread to read about the poor customer service and that it still exists.

A day ago, I contacted them (Goertz-Bridgeport Magnetics). I talked (transferred) to 3 different people (who did not speak very good English) and not one of them knew anything about the Zobel Networks that they sell.

Hard to believe after all these years, they are still as inept.

ozzy

jafant,

Yeah, I was thinking (actually, I just bought a used pair on Audiogon) of adding a set of the Goertz MI-3 Divinity to the Bass section of my speakers. They are supposed to be 7 gauge.

ozzy

ketchup and jetter,

Yes, I was able to order the Zobel’s from Goertz-Bridgeport Magnetics for $15+ $20 shipping. I should have them soon.

It’s just that no one that works there knows if they are bare wire, spades etc. I guess I’ll find out. And/or if they go at the amp or speaker end. How can they all be so clueless? Not to mention not very good at speaking English, it was definitely a challenge to place an order.

ozzy

Thank you for the help.

I just received the Zobel’s and I must say I am way underwhelmed. They look like 2 toothpicks! I wonder how long the little thin bare wire will last?

I put them in some stackable spades, hopefully, to minimize wear.

The actual used Goertz cables are to arrive tomorrow.

ozzy

I just received the Goertz Ml 3 Divinity cables. I connected it up with the Zobel’s and then without. They are installed only the bass side of a bi-wire speaker connection.

With the Zobel’s the bass seemed not quite as articulate, and the midrange seemed more pronounced. When I removed the Zobel’s just the opposite occurred.

Thus far the amps (Michi 8) do not seem to be having any issues sans the Zobel’s.

Is it possible the Goertz cables already have the Zobel’s installed internally, and I just may be adding a second set? If so, is it something I could visibly tell? There may be a bump underneath the jacketing, it is very hard to tell. The Zobel’s that I purchased separately are very miniscule.

I have emailed the seller and am waiting his reply.

Can someone with these cables chime in?

ozzy

That’s what I originally thought, then I read about different opinions about whether to use them or not. First off, after now actually trying them, I don’t think they are as transparent as they claim.

And, their usage, I think, depends on the Amp design and perhaps the age when it was built. I don’t think todays modern amps will find the Zobel’s necessary.

For the relatively inexpensive cost it was good insurance to get them anyway.

ozzy

ketchup,

Thank you, some very good info. I don't think I will use the Zobel's.

ozzy

A little too early to decide. I am comparing them to the bi-wire Clarus Crimson cables. The Clarus has a very open sound stage but perhaps lacks in the deep bass. At this time, I am actually using both. The Goertz on the bottom end and the Clarus over both hi-and low speaker binding posts, since they are bi-wire.

Sorta like mixing the cables to accomplish what perhaps one version does not.

I should add that my amp specs (Michi 8 1800 WPC @4 ohms.) call for larger gauge than standard speaker cables due to its design.

"Speaker Wire Selection"

"The size and quality of the wire can have an audible effect on the performance of the system. Standard speaker wire will work, but can result in lower output or diminished bass response, particularly over longer distances. In general, heavier wire will improve the sound."

ozzy