These shipping companies are bastards. I think that they deny all claims intially with hopes in you not pushing the issues. They make extra money for insuarnce and then not cover you. I would ask how to appeal the claim. If you dont get anywhere that way I would call and sudmit a complaint with the Better Business Buruea and the Attorney Generals office in the the State that it was shipped and the State it was received. Information will have their phone numbers. The Attorney Generals office will also tell you your legal rights and will help you in deciding whether or not to go to court over it and may even help in the process. Dont give into these rip off artists.
I watched my ups guy drop a five thousand dollar amplifier off the back of his truck because he thought it was too heavy to carry and actually had the nerve to yell at me about what was in it. Luckily it was fine but the box was not damaged from it. Just because the box is ok doesnt mean they werent rough with it.
I watched my ups guy drop a five thousand dollar amplifier off the back of his truck because he thought it was too heavy to carry and actually had the nerve to yell at me about what was in it. Luckily it was fine but the box was not damaged from it. Just because the box is ok doesnt mean they werent rough with it.